Shipping policy

1. General Information

At Golden Age Maps, we understand the importance of delivering your antique maps, manuscripts, prints, and books with the utmost care and efficiency. Our Shipping Policy is designed to ensure that your items arrive in their condition as sold and in a timely manner.

2. Domestic Shipping (Within Australia)

  • Processing Time: Orders are typically processed within 1-3 business days. Custom or special orders may require additional processing time, which will be communicated at the time of purchase.
  • Shipping Methods and Costs: We offer various shipping options to meet your needs. Shipping costs are calculated based on the weight, size, and destination of the order and are displayed at checkout.
  • Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Most orders arrive within 3-7 business days after dispatch.
  • Tracking: All shipments are provided with a tracking number, which will be emailed to you once your order has been dispatched.

3. International Shipping

  • Availability: We ship to select international destinations. Please contact us if your country is not available at checkout.
  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. We are not responsible for delays caused by customs clearance processes.
  • Delivery Time: International shipping times vary greatly depending on the destination but typically range from 7-21 business days.

4. Shipping of Fragile Items

Given the delicate nature of antique maps and prints, we take special care in packaging. Items are securely packed to prevent damage during transit.

5. Insurance

Shipping insurance is recommended, especially for high-value items. Insurance options are available at checkout and are highly recommended to protect against loss or damage during transit.

6. Shipping Address

Please ensure that your shipping address is correct at the time of your order. We are not responsible for items delivered to an incorrect address provided by the customer.

7. Returns and Exchanges

Please refer to our Return and Refund Policy for information on returning items. Note that shipping costs for returns are the responsibility of the customer unless the item is being returned due to damage or a mistake on our part.

8. Contact and Support

For any questions regarding your order's shipping, please contact us at nick@goldenagemaps.com.au We are committed to ensuring that your experience with us is seamless and positive.